Who we are
Rossendale Community First Responder Group
Alias: Rossendale CFRs
Website: https://rossendalefirstresponders.org.uk
This privacy policy explains how we use any personal informaion that we collect about you when you contact us by phone, email, letter, attend any of our events or when you use our website listed below:
- rossendalefirstresponders.org.uk
When we ask you to provide us with any information by which you can be identified as, you can be assured that it will only be used in accordance with this privacy policy, and in line with UK data protection law, which includes, but not limited to the Data Protection Act 2018, UK General Data Protection Regulations (UK GDPR), and the Privacy and Electronic Communications Regulation (PECR)
What information do we collect about you?
We collect information about you when you fill in an online form to:
- Register for a website account, or to update account details
- Sign up for email updates / marketing
- Contact Us
- Complete Surveys / Provide Feedback
This information may include:
- Name, Role and organisation / group
- Contact details including email address
We collect material that you proactively post or contribute to our sites including social media and any correspondence you have with us.
We also collect information on your website usage through cookies, if your browser accepts them. We may link your website usage information (such as pages visited, IP address, browser and device used) to other information we hold about you, such as your name and organisation.
How do we use your information?
We collect information about you so we can contact you after submitting consent via contact form.
We use information collected from your website visits to personalise your future visits and to improve the experience we provide to our online users. For example, information like the browser and device you are using helps us to maintain usable and accessible websites for all our audiences.
We also use your information to help us develop products and services that you need, and where we have a lawful basis and permission to contact you, we may use it to help us send you relevant and timely information about the help and support that we offer.
Where do we store your information?
Contact forms on our website are built using a platform hosted in the United Kingdom, so any information you provide to us is stored here.
We take great care to ensure that our websites operate at the highest security levels and that our suppliers are committed to best practice in digital security. All personal information and financial data is encrypted in transmission. However, the security of data transmission via the internet can never be 100% guaranteed, and data transmission is at your own risk.
The lawful basis for processing your personal data
We are required to identify a lawful basis with which to process your personal data. For marketing it may be your consent. Sometimes we may have a legal obligation to process personal data. On other occasions we may process the data in the legitimate interest of Rossendale CFRs. We may undertake a balancing test to ensure this is appropriate. You may object to such processing.
How long do we keep your information?
We do not keep your information for longer than necessary. Personal contact information is kept unless we have had no contact with you for one year.
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, you can:
- email gdpr@rossendalefirstresponders.org.uk
We will not charge you for this service.
Other websites
This website contains links to external websites that aren’t ran by Rossendale CFRs. This privacy policy only applies to Rossendale CFR website(s) so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 12 July 2024
Your rights
Data protection regulations give you clear rights over how your data is used by us. You can find out more detail about your rights by visiting the Information Commissioner’s Office website’s section on individual rights.
You also have the right to report concerns or complain about our handling of your data to the Information Commissioner’s Office. Details of how to do this can be found on its website.
Your right to complain
If you are concerned about the way Rossendale CFRs are processing your personal data, you have the right to complain. You may do this by contacting us using the following details: